How do I verify my Bitubu account?2023-04-14 | account

To verify your account on a computer:.

Level 1: Basic Informations

Log in to your Bitubu account. Go to Account > Verification.

You must first verify Level 1: Basic Informations. Click the Verify button. The Basic Informations form will appear, enter following:

  • First Name: Enter your name as it appears on ID or passport.
  • Last Name: E nter your family name as it appears on ID or passport.
  • Date of Birth: Enter your date of birthday as it appears on ID or passport. Select date click calender icon, or type date MM/DD/YYYY format.
  • Residence Country: Select your country as it appears on ID or passport.
  • Address: Enter your legal address.
  • City: Enter your address of city.
  • Postal Code: Enter your post code.

After entering the information, click the Submit button.

Attention:

Enter the above information correctly. Once the above information has been entered, it cannot be changed again. Contact us now. If you have entered incorrect information, the account verification process will be rejected.

Level 2: ID Verification

At this stage, you must have verified Level 1: Basic Informations. Then ID and Passport verification Click the Verify button. The ID Verification page will appear, select one of option following:

ID Card

The ID Card form will appear, enter following:

  • ID Number: Enter your national ID card number.
  • ID Card Expired Date: Enter your national ID card expired date. Select date click calender icon, or type date MM/DD/YYYY format.

After entering the information, click the Submit button.

ID Card Front Page

Then the following screen will appear. Click on the area where the picture appears or Click and upload/capture from device camera.

Then the browser will ask you for permission to use your computer camera. Click the Allow button.

Please capture ID card front page from device camera. Or, upload ID card front page from your device. Ensure that ID card front page clear, valid expiration date and readable.

After capture or upload the ID front page, click the Submit button.

ID Card Back Page

Please capture ID card back page from device camera. Or, upload ID card back page from your device. Ensure that ID card back page clear, valid expiration date and readable.

After capture or upload the ID back page, click the Submit button.

Selfie with ID Card

Please capture a selfie holding ID card near your face. Ensure that your face clear, ID card readable.

ID Card Final

A welcome screen will appear. Your account is in the Pending stage and is being reviewed by our team. You will be notified by email when your account is approved.

If you follow the above steps completely, your account will be approved within one day. If the information you enter is illegible, inaccurate, or inconsistent, it will be rejected. If the account approval was denied, follow the steps again and apply.

Passport

The Passport form will appear, enter following:

  • Passport Number: Enter your passport number.
  • Passport Expired Date: Enter your passport expired date. Select date click calender icon, or type date MM/DD/YYYY format.

After entering the information, click the Submit button.

Passport Front Page

Then the following screen will appear. Click on the area where the picture appears or Click and upload/capture from device camera. Please passport front page from device camera. Or, upload passport front page from your device. Ensure that passport front page clear, valid expiration date and readable.

After capture or upload the passport front page, click the Submit button.

Selfie with Passport

Please capture a selfie holding passport near your face. Ensure that your face clear, passport readable.

Passport Final

A welcome screen will appear as below. Your account is in the Pending stage and is being reviewed by our team. You will be notified by email when your account is approved.

If you follow the above steps completely, your account will be approved within one day. If the information you enter is illegible, inaccurate, or inconsistent, it will be rejected. If the account approval was denied, follow the steps again and apply.

Attention

Enter the above information correctly. Once the above information has been entered, it cannot be changed again. Contact us now. If you have entered incorrect information, the account verification process will be rejected.